Privacy Policy - Zeelivo

At Zeelivo (“zeelivo.com”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase. By accessing or using our site, you agree to the practices described in this policy.

This Privacy Policy is designed to clearly explain how customer information is collected, handled, and used. It is available at all times to maintain transparency and trust.

What Information We Collect
How We Use Your Information
Information Sharing Practices
Cookies and Similar Technologies
Data Security Measures
Your Privacy Rights
Children’s Privacy
International Data Transfers
Changes to This Policy
Contact Information

1. What Information We Collect

To ensure a smooth and secure shopping experience, we collect the following types of information:

1.1 Personal Information

Identity and Contact Details: Name, email address, phone number, billing address, and shipping address
Payment Information: Payments are processed securely through trusted third-party providers such as Stripe
Order Details: Purchase history including products ordered, order numbers, dates, and transaction amounts

1.2 Technical Information

Device and Browser Data: Browser type, operating system, and device information
IP Address and Location Data
Website Usage Information: Pages visited, time spent on the site, and navigation behavior

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to improve site functionality and user experience. More details can be found in our Cookie Policy.

1.4 Communications

Customer Support Interactions: Emails or messages exchanged with our support team
Marketing Preferences: Your choices regarding promotional emails and newsletters

2. How We Use Your Information

Your information is used to:

Process and fulfill orders, including shipping arrangements (see our Shipping Policy)
Handle secure payment transactions
Provide customer service and order support
Send order confirmations, updates, and promotional communications (only if you opt in)
Improve website performance and user experience
Meet legal, regulatory, and compliance requirements

We take data privacy seriously and ensure customer information is collected, securely stored, and used only for legitimate business purposes such as order processing, identity verification, and fraud prevention.

3. Information Sharing Practices

We do not sell or rent your personal data. Information may only be shared in the following situations:

Service Providers: Payment processors, shipping companies, and website hosting providers
Legal Requirements: When required by law or to protect our legal rights
Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Cookies and Similar Technologies

Cookies help us enhance functionality and personalize your experience. These include:

Essential Cookies: Required for core features such as checkout and account access
Analytics Cookies: Used to understand how visitors interact with our website
Marketing Cookies: May be used to display relevant offers and promotions

You can manage or disable cookies through your browser settings, though some site features may not function properly.

5. Data Security Measures

Protecting your data is a priority at Zeelivo. We use the following safeguards:

SSL encryption to protect data transmission
PCI-compliant payment processing systems (such as Stripe)
Limited internal access to personal information, restricted to authorized personnel only

6. Your Privacy Rights

You have the right to:

Request access to the personal data we hold about you
Ask for corrections to inaccurate or outdated information
Request deletion of your data, where legally permitted
Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the details provided below.

7. Children’s Privacy

Zeelivo does not knowingly collect personal information from individuals under the age of 13. If such data is discovered, it will be removed promptly.

8. International Data Transfers

Zeelivo operates from the United States. By using our website and services, you consent to the transfer and storage of your information within the U.S., regardless of your location.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on this page with a revised effective date.

Last Updated: Jan 2, 2026

10. Contact Information

If you have questions or concerns regarding this Privacy Policy, you may contact us at:

ZEELIVO LLC
Email: support@zeelivo.com
Phone: +1 (505) 523-5913
Address: 6753 Camino Carlita, Santa Fe, NM 87507
Business Hours: Monday to Friday, 8:00 AM – 5:00 PM

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